Last updated: August 2026
BellLoop ("we," "us," "our") provides an SMS-based virtual assistant service that helps local service businesses follow up with leads who have called, texted, or otherwise contacted them. This policy explains what information we collect through that service and how we use it.
When you contact one of our client businesses by phone or text, we collect your mobile phone number and the content of the text messages exchanged with our automated assistant, in order to respond to you, answer questions about the business's services, and help schedule appointments.
Your phone number and message history are used solely to operate the texting service on behalf of the business you contacted — for example, following up on a missed call, answering questions, and booking appointments. We do not use this information for any other purpose.
We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties, affiliates, or lead generators for marketing purposes. Your information is used only to provide the messaging service to you on behalf of the business you contacted.
Message frequency varies based on your interaction with the business. Message and data rates may apply, depending on your mobile carrier and plan.
You can opt out of receiving messages at any time by replying STOP. For assistance, reply HELP, or contact us using the information below.
Questions about this policy or your data can be directed to us at +1 (248) 406-6194.